sell your wood shavings

there's always more revenue to be had

this game can only be played once

we found half a percent of the goal before the meeting ended

that happens too much to be normal

the five minute problems that never make the issues list

i doubted.

and i was proved wrong.

smaller the room, the better

the one question i use to build a leadership team

if i did my job perfectly, would they be happy?

no, this isn't therapy. we're talking about clients.

i don't care what you think

i only care what the customer thinks

you can't find feelings in quickbooks

however it'd be pretty cool if you could

choose your mountain

i chose one that came with a safety warning

put the cold brew down

no, not literally

what happens when you go negative?

managing a bank account for each of your clients

do you journal?

if not, why not?

lukewarm is a loser's choice

choosing the middle ground is choosing no ground at all

Stop Firing Clients You Don't Like

discomfort is not a business reason

When Flexibility Becomes a Liability

the contractor model that got you here is strangling what comes next

Don't Mistake Silence for Happiness

your quietest team member might be your biggest risk

Don't Trust Performance Spikes

Why sudden improvement after a warning is a signal to investigate, not celebrate

Churn isn't the crisis you think it is

Why the metric you're tracking is costing you sleep you don't need to lose

The Debt You Don't See Coming

Why every leadership team is carrying a balance they haven't checked in 90 days

Where does your revenue come from?

I bet you're not certain

What's worse than burnout?

Value Comes From Operating

The Pipe, Not the Pail

The Book That Changed How I Lead

Don't Forget The Customer...