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Working Theories

Working Theories is a field journal of real-time insights, lessons, and reflections from building businesses

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David Riggs

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Stop Firing Clients You Don't Like

Apr 28, 2026

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3 min read

Stop Firing Clients You Don't Like

discomfort is not a business reason

David Riggs
David Riggs
When Flexibility Becomes a Liability

Apr 21, 2026

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4 min read

When Flexibility Becomes a Liability

the contractor model that got you here is strangling what comes next

David Riggs
David Riggs
Don't Mistake Silence for Happiness

Apr 14, 2026

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3 min read

Don't Mistake Silence for Happiness

your quietest team member might be your biggest risk

David Riggs
David Riggs
Don't Trust Performance Spikes

Mar 24, 2026

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3 min read

Don't Trust Performance Spikes

Why sudden improvement after a warning is a signal to investigate, not celebrate

David Riggs
David Riggs
Churn isn't the crisis you think it is

Mar 18, 2026

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4 min read

Churn isn't the crisis you think it is

Why the metric you're tracking is costing you sleep you don't need to lose

David Riggs
David Riggs
The Debt You Don't See Coming

Mar 3, 2026

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6 min read

The Debt You Don't See Coming

Why every leadership team is carrying a balance they haven't checked in 90 days

David Riggs
David Riggs
Where does your revenue come from?

Feb 18, 2026

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5 min read

Where does your revenue come from?

I bet you're not certain

David Riggs
David Riggs
What's worse than burnout?

Feb 11, 2026

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7 min read

What's worse than burnout?

David Riggs
David Riggs
Value Comes From Operating

Feb 3, 2026

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3 min read

Value Comes From Operating

David Riggs
David Riggs
Working Theories

Working Theories

Working Theories is a field journal of real-time insights, lessons, and reflections from building businesses


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